Shopify (OAuth)

Zendesk

Abandoned Cart Help Desk Tickets

Transform abandoned carts into actionable insights by automatically creating Zendesk help desk tickets from Shopify's abandoned cart data. This integration allows your support team to engage customers promptly, addressing concerns and enhancing recovery efforts to boost sales and customer satisfaction.

When this happens...

New Abandoned Cart

Emit new event when a customer abandons their cart

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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Explore Triggers and Actions

New Product Created (Instant)

Emit new event for each product added to a store

New product added to custom collection

Emit new event each time a product is added to a custom collection

New Page

Emit new event for each new page published

New Event Emitted (Instant)

Emit new event for each new Shopify event

New Customer Data Request

Emit new customer data requests for data via a GDPR request

New Article

Emit new event for each new article in a blog

New Abandoned Cart

Emit new event each time a user abandons their cart

Collection Updated (Instant)

Emit new event whenever a collection is updated

Create Smart Collection

Creates a smart collection

Create Product Variant

Create a new product variant

Create Product

Create a new product

Create Page

Create a new page

Create Metaobject

Creates a metaobject

Create Custom Collection

Create a new custom collection

Create Blog

Create a new blog

Create Metafield

Creates a metafield belonging to a resource

Create Article

Create a new blog article

About the apps

Learn more about

Shopify (OAuth)

and

Zendesk

, and how they work together to automate your workflows.

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Shopify (OAuth)

+

Zendesk

= Perfect Match

When an abandoned cart is detected in Shopify, a help desk ticket is automatically generated in Zendesk to streamline customer follow-up. This seamless integration bridges your e-commerce and customer support efforts, ensuring that no potential sale slips through the cracks. By centralizing customer inquiries about abandoned carts, your support team can quickly respond with personalized assistance, ultimately driving higher conversion rates. The result is increased sales recovery, enhanced customer experience, and improved operational efficiency.

Abandoned Cart Help Desk Tickets

Explore Triggers and Actions

About the apps

About

Shopify (OAuth)

About

Zendesk

Why

Shopify (OAuth)

+

Zendesk

= Perfect Match

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