Freshdesk
Zendesk

Contact Ticket Updater

Seamlessly update your Freshdesk tickets with new contact information from Zendesk. This integration ensures your support team always has the latest data at their fingertips, enhancing communication and improving response times, all without the hassle of manual updates.

When this happens...

New Contact
Emit new event when a contact is created in Freshdesk

-

automatically do this!

Update Ticket
Update an existing ticket with new information

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Zendesk

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Freshdesk

+

Zendesk

= Perfect Match

When a new contact is added in Freshdesk, their information is automatically updated in Zendesk, ensuring that your support team has the most accurate and up-to-date details at their fingertips. This seamless integration bridges the gap between customer data and ticket management, eliminates manual data entry errors, and enhances the overall customer experience. The result is faster ticket resolution, improved accuracy in customer interactions, and a more streamlined support workflow.

Built by folks who built