Freshdesk
Gmail

Support Email Automation

Streamline your support process by automatically sending welcome emails to new contacts in Freshdesk through Gmail. This integration ensures timely communication, enhances customer engagement right from the start, and frees up your team's time for more complex inquiries.

When this happens...

New Contact
Emit new event when a contact is created in Freshdesk

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

About the apps

Learn more about

Freshdesk

and

Gmail

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Freshdesk

+

Gmail

= Perfect Match

When new support contacts are added in Freshdesk, a personalized email is automatically sent via Gmail, ensuring timely communication with your customers. This seamless integration eliminates manual email tasks, enhances response efficiency, and keeps your customer interactions consistent and professional. The result is improved customer engagement, faster onboarding for new contacts, and a more streamlined support process.

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