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Aircall
Discord

Aircall and Discord Integration

Seamlessly connect your Aircall phone system with Discord to enhance team communication and streamline customer support.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Send Message (Advanced)
Send a simple or structured message (using embeds) to a Discord channel
Send Message
Send a simple message to a Discord channel
Send Message With File
Post a message with an attached file

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Aircall and Discord?

The Aircall and Discord integration allows your team to receive and manage Aircall calls directly within your Discord channels. This powerful connection ensures that support teams and community managers stay in sync by delivering call notifications, call logs, and real-time updates to your Discord workspace. Improve collaboration, reduce response times, and keep everyone informed without switching between apps.

Connect
Aircall
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Discord
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

How does the Aircall and Discord integration work?

Once connected, Aircall sends call notifications and call details directly to your designated Discord channels. Your team can stay updated on incoming, missed, and completed calls without leaving Discord, enabling faster collaboration and response.

Can I customize which Discord channels receive Aircall notifications?

Yes, you can select specific Discord channels to receive Aircall call alerts and logs, ensuring that the right teams get the information they need without cluttering other channels.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure APIs and adheres to industry-standard data protection protocols to ensure your call data and communications remain confidential and compliant.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step instructions, allowing you to connect Aircall and Discord in just a few minutes.

Can I use the integration to manage calls or just receive notifications?

Currently, the integration focuses on delivering real-time call notifications and logs within Discord. Managing calls still requires using the Aircall app or dashboard.

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