Aircall + Etsy Integration | Streamline Customer Calls & Support

Explore Triggers and Actions

New Call Ended

Trigger new event when a call ends

New Note Added

Trigger new event when a new note is added to a call

New SMS

Trigger new event when a new SMS is received.

New Number Created

Trigger new event when a number is created

New Tag Added

Trigger new event when a tag is added to a call

Create Draft Listing Product

Creates a physical draft listing product in a shop on the Etsy channel.

Get Listing Inventory

Retrieves the inventory record for a listing by listing ID.

Delete Listing

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.

Update Listing Property

Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.

Get Listing

Retrieves a listing record by listing ID.

Update Listing Inventory

Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Aircall and Etsy?

The Aircall and Etsy integration empowers your business to manage all customer calls directly linked to your Etsy shop. Automatically sync call data with your Etsy orders and customer profiles, enabling personalized support and faster resolution times. Improve your team's efficiency by accessing call recordings, notes, and customer history within one unified platform.

Frequently asked questions

How does the Aircall and Etsy integration improve customer support?

By linking Aircall with your Etsy shop, every customer call is automatically associated with their order and profile, allowing your support team to provide personalized and efficient assistance without switching between multiple tools.

Can I track call history and recordings related to Etsy customers?

Yes, all calls made or received through Aircall that are connected to your Etsy customers are logged with call history and recordings accessible directly within your Aircall dashboard.

Is the integration easy to set up?

Absolutely. The integration requires just a few clicks to connect your Aircall account with your Etsy shop, with no coding needed, so you can start enhancing your customer communication quickly.

Will this integration help with managing multiple Etsy shops?

Yes, Aircall supports integration with multiple Etsy shops, allowing you to centralize all customer calls and data from various shops into one streamlined interface.

Does the integration support real-time notifications for incoming Etsy customer calls?

Yes, you will receive real-time notifications for incoming calls from your Etsy customers, enabling your team to respond promptly and improve customer satisfaction.

Aircall and Etsy Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Aircall and Etsy?

Frequently asked questions

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