Aircall
Google Docs

Aircall and Google Docs Integration

Seamlessly connect Aircall with Google Docs to streamline your call documentation and collaboration.

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Append Image to Document
Appends an image to the end of a document.
Append Text
Append text to an existing document.
Create New Document From Template
Create a new Google Docs file from a template. Optionally include placeholders in the template document that will get replaced from this action.
Create a New Document
Create a new document.
Find Document
Search for a specific file by name.
Replace Image
Replace image in a existing document.
Replace Text
Replace all instances of matched text in an existing document.
Get Document
Get the contents of the latest version of a document.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Aircall and Google Docs?

The Aircall and Google Docs integration empowers your team to automatically sync call details, notes, and transcripts directly into Google Docs. Enhance productivity by centralizing call records, enabling real-time collaboration, and simplifying follow-ups without switching between platforms.

Connect
Aircall
and
Google Docs
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Aircall and Google Docs integration work?

Once connected, your Aircall calls, notes, and transcripts are automatically saved and organized in Google Docs, allowing your team to access and collaborate on call information in real time.

Can I customize what information is synced from Aircall to Google Docs?

Yes, you can configure which call details, such as call duration, caller ID, notes, and transcripts, are automatically transferred to your Google Docs to fit your workflow needs.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure APIs and adheres to industry-standard data protection protocols to ensure your call data remains confidential and compliant with privacy regulations.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step instructions, enabling you to connect Aircall and Google Docs quickly and easily.

Can multiple team members collaborate on call notes in Google Docs?

Yes, Google Docs’ collaboration features allow multiple users to view, edit, and comment on call notes simultaneously, enhancing team communication and productivity.

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