Aircall + monday.com Integration | Streamline Calls & Project Management

Explore Triggers and Actions

New Call Ended

Trigger new event when a call ends

New Note Added

Trigger new event when a new note is added to a call

New SMS

Trigger new event when a new SMS is received.

New Number Created

Trigger new event when a number is created

New Tag Added

Trigger new event when a tag is added to a call

Create Board

Creates a new board.

Create Column

Creates a column.

Create Group

Creates a new group in a specific board.

Create Item

Creates an item.

Create Subitem

Creates a subitem.

Create an Update

Creates a new update.

Get Column Values

Return values of specific column(s) for a board item.

Get Items By Column Value

Searches a column for items matching a value.

Update Column Values

Update multiple column values of an item.

How it works

Flowchart with two connected boxes: the top box in light teal with a lightning bolt icon and text 'When this happens...', pointing down to a blue box with a clicking cursor icon and text 'Do this'.

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Grid of tech platform icons including Intercom, Dropbox, Google Docs, Salesforce, Google Drive, Zendesk, Notion, Adobe Acrobat, and Freshdesk.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Diagram showing Your CRM connected to various apps including Intercom, Salesforce, Google Drive, HubSpot, Adobe Acrobat, a headset app, and Dropbox.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Aircall and Monday?

The Aircall and monday.com integration empowers your team to manage calls and customer interactions directly within your monday.com workspace. Automatically log calls, create tasks from conversations, and track communication history alongside your projects. This integration eliminates manual data entry, enhances collaboration, and ensures your team stays aligned with real-time call insights.

Frequently asked questions

How does the Aircall and monday.com integration work?

Once connected, your Aircall calls are automatically logged in monday.com boards. You can create tasks from calls, add call notes, and track call statuses without leaving your monday.com workspace.

Can I create new monday.com items directly from Aircall calls?

Yes, you can instantly create new monday.com items from Aircall calls to ensure follow-ups and action items are captured and assigned to the right team members.

Is call data synced in real-time between Aircall and monday.com?

Absolutely. Call logs, recordings, and notes are synced in real-time, providing your team with up-to-date information to make informed decisions quickly.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step guidance to connect your Aircall and monday.com accounts within minutes.

Which plans support the Aircall and monday.com integration?

The integration is available on most Aircall and monday.com plans. Please check your subscription details or contact support to confirm eligibility.

Aircall and Monday Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Aircall and Monday?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams