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Aircall
monday

Aircall and Monday Integration

Seamlessly connect your Aircall phone system with monday.com to streamline communication and boost team productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Create Board
Creates a new board.
Create Column
Creates a column.
Create Group
Creates a new group in a specific board.
Create Item
Creates an item.
Create Subitem
Creates a subitem.
Create an Update
Creates a new update.
Get Column Values
Return values of specific column(s) for a board item.
Get Items By Column Value
Searches a column for items matching a value.
Update Column Values
Update multiple column values of an item.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

Auto-Create Tasks from Calls
Effortlessly transform call conclusions into actionable items.
Update Item Post Call
Automatically rename items after call completions.
Retrieve Leads After Call
Fetch relevant items post-call for faster follow-ups.
Streamline Call Management
Automatically create task subitems after each call ends.
Automate Call Follow-Ups
Automatically create subitems for every ended call.
Call Completion Item Update
Automatically refresh item names after calls end.
Streamline Call Follow-up Tasks
Automatically create tasks after every call ends.
Automate Call-Driven Item Retrieval
Seamlessly connect call data to item retrieval processes.

What can Ayudo do with Aircall and Monday?

The Aircall and monday.com integration empowers your team to manage calls and customer interactions directly within your monday.com workspace. Automatically log calls, create tasks from conversations, and track communication history alongside your projects. This integration eliminates manual data entry, enhances collaboration, and ensures your team stays aligned with real-time call insights.

Connect
Aircall
and
monday
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

How does the Aircall and monday.com integration work?

Once connected, your Aircall calls are automatically logged in monday.com boards. You can create tasks from calls, add call notes, and track call statuses without leaving your monday.com workspace.

Can I create new monday.com items directly from Aircall calls?

Yes, you can instantly create new monday.com items from Aircall calls to ensure follow-ups and action items are captured and assigned to the right team members.

Is call data synced in real-time between Aircall and monday.com?

Absolutely. Call logs, recordings, and notes are synced in real-time, providing your team with up-to-date information to make informed decisions quickly.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step guidance to connect your Aircall and monday.com accounts within minutes.

Which plans support the Aircall and monday.com integration?

The integration is available on most Aircall and monday.com plans. Please check your subscription details or contact support to confirm eligibility.

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