Aircall
Odoo

Aircall and Odoo Integration

Seamlessly connect Aircall with Odoo to streamline your customer communication and CRM management in one unified platform.

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Create Record
Create a new record in Odoo.
Search and Read Records
Search and read records from Odoo.
Update Record
Update an existing record in Odoo.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Aircall and Odoo?

The Aircall and Odoo integration empowers your sales and support teams by syncing call data directly into your Odoo CRM. Automatically log calls, access customer information in real-time, and manage follow-ups without switching between apps. Enhance productivity, improve customer experience, and gain valuable insights with this powerful, easy-to-setup integration.

Connect
Aircall
and
Odoo
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Aircall and Odoo integration work?

Once connected, all your Aircall calls are automatically logged into Odoo with detailed call records linked to the relevant contacts. This allows your team to track communication history, add notes, and manage tasks directly within Odoo.

Can I make calls from within Odoo using Aircall?

Yes, the integration enables click-to-call functionality inside Odoo, allowing you to initiate Aircall calls directly from contact records, speeding up outreach and improving workflow efficiency.

Is call data synced in real-time?

Absolutely. Call logs, recordings, and call statuses are synced instantly between Aircall and Odoo, ensuring your CRM always has the most up-to-date information.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration setup is straightforward with guided steps, allowing you to connect Aircall and Odoo quickly and start benefiting immediately.

Will this integration help improve customer support?

Yes, by having all call interactions and customer data centralized in Odoo, your support team can respond faster, personalize conversations, and track issue resolution more effectively.

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