Asana
Aircall

Asana and Aircall Integration

Seamlessly connect your Aircall phone system with Asana to boost team productivity and streamline task management.

Explore Triggers and Actions

New Tag Added To Task (Instant)
Trigger new event for each new tag added to a task.
New Workspace Added
Trigger new event each time you add a new workspace/organization.
New Task Assigned in Project (Instant)
Trigger new event each time a task is assigned, reassigned or unassigned.
New Tags added to any task (Instant)
Trigger new event each time a tag is added to any task, optionally filtering by a given set of tags.
New Task Updated In Project (Instant)
Trigger new event for each update to a task.
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Asana and Aircall?

The Asana and Aircall integration empowers your team to effortlessly link calls with tasks, log call details, and create follow-up actions directly within Asana. By combining Aircall’s powerful cloud-based phone system with Asana’s robust project management platform, you can ensure every customer interaction is tracked, actionable, and aligned with your team’s workflow.

Connect
Asana
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Asana and Aircall integration work?

Once connected, calls made or received through Aircall can be automatically logged as comments or tasks in Asana. You can create follow-up tasks from calls, attach call recordings, and assign responsibilities without leaving your project workspace.

What are the benefits of integrating Aircall with Asana?

This integration centralizes communication and task management, reduces manual data entry, improves team collaboration, and ensures no customer request or call detail is missed, enhancing overall productivity.

Can I create Asana tasks directly from Aircall calls?

Yes, you can create new tasks or link calls to existing tasks in Asana directly from the Aircall interface, making it easy to turn conversations into actionable work items instantly.

Is call data synced automatically between Aircall and Asana?

Call details such as call duration, recordings, and notes are automatically synced to Asana, ensuring your team has full context without switching between tools.

What do I need to set up the integration?

You need active accounts on both Asana and Aircall with appropriate permissions. The integration can be set up through the Aircall Marketplace or Asana Apps, following simple authentication steps.

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