Asana and Jira Service Desk Integration

Seamlessly connect Asana and Jira Service Desk to streamline your project management and customer support workflows.

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Explore Triggers and Actions

New Tag Added To Task (Instant)

Trigger new event for each new tag added to a task.

New Workspace Added

Trigger new event each time you add a new workspace/organization.

New Task Assigned in Project (Instant)

Trigger new event each time a task is assigned, reassigned or unassigned.

New Tags added to any task (Instant)

Trigger new event each time a tag is added to any task, optionally filtering by a given set of tags.

New Task Updated In Project (Instant)

Trigger new event for each update to a task.

Create Comment on Request

Create a comment on a customer request.

Create Request

Creates a new customer request.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Asana and Jira Service Desk?

Our Asana and Jira Service Desk integration enables teams to synchronize tasks, tickets, and updates across both platforms in real-time. This powerful connection helps bridge the gap between project management and IT service teams, ensuring transparency, faster issue resolution, and improved collaboration. Automatically create and update Jira Service Desk tickets from Asana tasks, and keep both systems aligned without manual effort.

Frequently asked questions

How does the Asana and Jira Service Desk integration work?

The integration syncs tasks and tickets between Asana and Jira Service Desk, allowing updates made in one platform to reflect in the other automatically. This keeps project and support teams aligned and reduces manual data entry.

Can I customize which fields sync between Asana and Jira Service Desk?

Yes, you can configure which task and ticket fields are synchronized to ensure the integration fits your team’s specific workflow requirements.

Is the integration real-time?

Updates between Asana and Jira Service Desk are synced in near real-time, ensuring your teams always have the latest information at their fingertips.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with a guided configuration process that anyone on your team can complete.

Does the integration support multiple Jira Service Desk projects?

Yes, you can connect multiple Jira Service Desk projects to Asana, allowing you to manage and sync tickets across different service desks seamlessly.

Asana and Jira Service Desk Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Asana and Jira Service Desk?

Frequently asked questions

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