Asana and Twilio Integration

Explore Triggers and Actions

New Tag Added To Task (Instant)

Trigger new event for each new tag added to a task.

New Workspace Added

Trigger new event each time you add a new workspace/organization.

New Task Assigned in Project (Instant)

Trigger new event each time a task is assigned, reassigned or unassigned.

New Tags added to any task (Instant)

Trigger new event each time a tag is added to any task, optionally filtering by a given set of tags.

New Task Updated In Project (Instant)

Trigger new event for each update to a task.

Send Message

Send an SMS text with optional media files

Send SMS Verification

Send an SMS verification to a phone number

List Transcripts

Return a list of transcripts

Phone Number Lookup

Lookup information about a phone number

List Messages

Return a list of messages associated with your account

List Message Media

Return a list of media associated with your message

List Calls

Return a list of calls associated with your account

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs

Get Message

Return details of a message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Asana and Twilio?

The Asana and Twilio integration empowers teams to streamline workflows by sending real-time SMS updates and alerts directly from Asana tasks. Keep your team and clients informed with automated messages triggered by task status changes, deadlines, or comments, ensuring timely communication without leaving your project workspace.

Frequently asked questions

How does the Asana and Twilio integration work?

This integration connects your Asana projects with Twilio’s messaging services, allowing you to automate SMS notifications based on task updates, deadlines, or comments. When specific triggers occur in Asana, Twilio sends customized messages to your team or clients.

What are the benefits of integrating Asana with Twilio?

By integrating Asana with Twilio, you can improve communication efficiency, reduce manual follow-ups, and ensure important updates reach the right people instantly via SMS. This helps keep projects on track and stakeholders informed in real time.

Can I customize the messages sent through Twilio from Asana?

Yes, you can tailor the content of SMS notifications to include relevant task details, deadlines, assignees, or any other information you want to communicate, ensuring messages are clear and actionable.

Is technical expertise required to set up the integration?

No advanced technical skills are needed. The integration can be set up using user-friendly tools and guides, with step-by-step instructions to connect your Asana account to Twilio and configure notification triggers.

Are there any costs associated with using Twilio for SMS notifications?

Twilio charges based on the volume of messages sent and received. While the Asana integration itself is free, you will need a Twilio account with an active plan to send SMS notifications. Pricing details are available on Twilio’s website.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Asana and Twilio?

Frequently asked questions

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