Asana
WhatsApp Business

Asana and Whatsapp Business Integration

Seamlessly connect Asana with WhatsApp Business to streamline your team communication and task management in one unified workflow.

Explore Triggers and Actions

New Completed Task (Instant)
Trigger new event for each task completed in a project.
New Project Added To Workspace (Instant)
Trigger new event for each new project added to a workspace.
New Tag
Trigger new event for each tag created in a workspace.
New Task (Instant)
Trigger new event for each task added to a project.
New Story Added To Project (Instant)
Trigger new event for each story added to a project.
New Subtask (Instant)
Trigger new event for each subtask added to a project.
New Team
Trigger new event for each team added to an organization.
New Task Field Updated In Project (Instant)
Trigger new event whenever given task fields are updated.
New User (Instant)
Trigger new event for each user added to a workspace.
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Asana and Whatsapp Business?

The Asana and WhatsApp Business integration empowers teams to receive real-time task updates, create new tasks, and communicate directly through WhatsApp Business. By bridging your project management with instant messaging, this integration ensures faster collaboration, improved response times, and enhanced productivity without switching between apps.

Connect
Asana
and
WhatsApp Business
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Asana and WhatsApp Business integration work?

Once connected, you can receive Asana task notifications directly in WhatsApp Business chats, create new tasks from WhatsApp messages, and update task statuses without leaving your messaging platform.

Can I customize which Asana notifications I receive on WhatsApp Business?

Yes, the integration allows you to tailor notification preferences so you only get alerts for tasks, projects, or comments relevant to you or your team.

Is it possible to create tasks in Asana directly from WhatsApp Business messages?

Absolutely! You can convert important WhatsApp messages into actionable Asana tasks with a simple command or button, ensuring no critical information is lost.

Does this integration support team collaboration on WhatsApp Business?

Yes, team members can discuss tasks, share updates, and coordinate work within WhatsApp Business while all task data stays synced with Asana for full transparency.

What are the security measures for this integration?

The integration uses secure API connections with end-to-end encryption on WhatsApp Business and adheres to Asana’s strict data protection policies to keep your information safe.

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