Asana and Zoho Desk Integration

Explore Triggers and Actions

New Tag Added To Task (Instant)

Trigger new event for each new tag added to a task.

New Workspace Added

Trigger new event each time you add a new workspace/organization.

New Task Assigned in Project (Instant)

Trigger new event each time a task is assigned, reassigned or unassigned.

New Tags added to any task (Instant)

Trigger new event each time a tag is added to any task, optionally filtering by a given set of tags.

New Task Updated In Project (Instant)

Trigger new event for each update to a task.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Asana and Zoho Desk?

The Asana and Zoho Desk integration empowers teams to streamline communication between project management and customer support. Automatically sync tickets from Zoho Desk as tasks in Asana, ensuring your support and product teams stay aligned. Track, prioritize, and resolve customer issues faster by bridging the gap between support requests and project execution—all within a unified workflow.

Frequently asked questions

What does the Asana and Zoho Desk integration do?

It connects your Zoho Desk customer support tickets with Asana tasks, allowing teams to manage support issues directly within their project management environment for improved collaboration and faster resolution.

How do I set up the integration between Asana and Zoho Desk?

You can set up the integration by connecting your Zoho Desk and Asana accounts through the integration platform or app marketplace, then configuring sync rules to map tickets to tasks based on your workflow needs.

Can I customize which Zoho Desk tickets sync to Asana?

Yes, the integration allows you to filter and customize which tickets are synced based on criteria like status, priority, or department, ensuring only relevant issues appear as tasks in Asana.

Will updates in Asana reflect back in Zoho Desk tickets?

Depending on your configuration, updates to tasks in Asana such as status changes or comments can be synced back to Zoho Desk tickets to keep both platforms up to date.

Is this integration suitable for all team sizes?

Absolutely. Whether you’re a small startup or a large enterprise, the Asana and Zoho Desk integration scales to fit your team’s needs, improving collaboration and efficiency across support and project teams.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Asana and Zoho Desk?

Frequently asked questions

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