Box
Close

Box and Close Integration

Seamlessly connect Box and Close to streamline your sales workflow and document management.

Explore Triggers and Actions

New Event
Trigger new event when an event with subscribed event source triggered on a target.
New File Event
Trigger new event when a new file uploaded on a target.
New Folder Event
Trigger new event when a new folder created on a target.
Create Lead
Creates a lead.
Custom Action
Makes an arbitrary call to the Close API.
Search Leads
Search leads with a given field and word.
Update Lead
Updates a lead.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Box and Close?

The Box and Close integration empowers your sales team by linking your CRM and cloud content management. Automatically attach files stored in Box to your Close contacts, deals, and tasks, ensuring all relevant documents are accessible directly within your sales pipeline. This integration simplifies collaboration, accelerates deal closures, and keeps your team organized by centralizing communication and file sharing in one place.

Connect
Box
and
Close
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Box and Close integration improve my sales workflow?

By connecting Box with Close, you can easily attach and access important documents like contracts, proposals, and presentations directly within your CRM. This reduces time spent searching for files and keeps all sales-related information centralized, enabling faster and more informed decision-making.

Is it possible to automate file attachments from Box to Close contacts or deals?

Yes, the integration supports automation rules that allow you to automatically link specific Box files to corresponding Close contacts or deals based on predefined triggers, helping you maintain up-to-date records without manual effort.

Can multiple team members collaborate on Box files within Close?

Absolutely. Since Box is a cloud content management platform, your team can collaborate on shared documents in real-time. These files remain accessible within Close, ensuring everyone stays aligned throughout the sales process.

What security measures are in place for files shared between Box and Close?

Both Box and Close prioritize security with robust encryption, access controls, and compliance certifications. The integration maintains these standards, ensuring your sensitive sales documents are protected at all times.

How do I set up the Box and Close integration?

Setting up the integration is simple. From your Close dashboard, navigate to the integrations section, select Box, and follow the prompts to authenticate your Box account. Once connected, you can configure how files sync between the platforms to fit your workflow.

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