Box
Confluence

Box and Confluence Integration

Seamlessly connect Box and Confluence to enhance collaboration and streamline document management.

Explore Triggers and Actions

New Event
Trigger new event when an event with subscribed event source triggered on a target.
New File Event
Trigger new event when a new file uploaded on a target.
New Folder Event
Trigger new event when a new folder created on a target.
Create Page
Creates a new page in the space.
Create Post
Creates a new page or blog post on Confluence.
Delete Post
Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible.
Search Content
Searches for content using the Confluence Query Language (CQL).
Update a Post
Updates a page or blog post on Confluence by its ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Box and Confluence?

The Box and Confluence integration empowers teams to effortlessly embed, share, and manage Box files directly within Confluence pages. This unified workflow ensures that your content stays organized, accessible, and up-to-date, enabling smoother collaboration across projects without switching platforms.

Connect
Box
and
Confluence
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I embed Box files into Confluence pages?

Simply copy the Box file link and paste it into your Confluence page. The integration automatically generates a preview, allowing you to view and interact with the file without leaving Confluence.

Can I edit Box files directly from Confluence?

While you can view and comment on Box files within Confluence, editing requires opening the file in Box or the associated application. The integration provides quick access to do so seamlessly.

Is the Box and Confluence integration secure?

Yes, the integration adheres to the security protocols of both Box and Confluence, ensuring your data remains protected with enterprise-grade encryption and access controls.

Do I need special permissions to use the integration?

You need appropriate permissions in both Box and Confluence to embed and access files. Typically, if you can view a file in Box and edit a Confluence page, you can use the integration features.

Does this integration support all Box file types?

The integration supports a wide range of Box file types including documents, spreadsheets, presentations, images, and PDFs, providing previews and easy access within Confluence.

Built by folks who built