Box + OpenPhone Integration | Streamline File Sharing & Communication

Explore Triggers and Actions

New Event

Trigger new event when an event with subscribed event source triggered on a target.

New File Event

Trigger new event when a new file uploaded on a target.

New Folder Event

Trigger new event when a new folder created on a target.

List Phone Numbers

Retrieve the list of phone numbers and users associated with your OpenPhone workspace.

Create Contact

Create a new contact in OpenPhone.

Send a Text Message

Send a text message from your OpenPhone number to a recipient.

Update Contact

Update an existing contact on OpenPhone.

How it works

Flowchart with two connected boxes: the top box in light teal with a lightning bolt icon and text 'When this happens...', pointing down to a blue box with a clicking cursor icon and text 'Do this'.

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Grid of tech platform icons including Intercom, Dropbox, Google Docs, Salesforce, Google Drive, Zendesk, Notion, Adobe Acrobat, and Freshdesk.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

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Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Box and Openphone?

The Box and OpenPhone integration empowers teams to access, share, and manage Box files directly within OpenPhone calls and messages. Enhance your workflow by attaching important documents, contracts, and media from Box without switching apps, ensuring faster decision-making and improved collaboration.

Frequently asked questions

How does the Box and OpenPhone integration work?

Once connected, you can easily attach files stored in your Box account to your OpenPhone messages and calls. This allows you to share documents instantly without leaving the OpenPhone platform.

Do I need to have accounts on both Box and OpenPhone to use the integration?

Yes, you need active accounts on both platforms. The integration links your Box storage with your OpenPhone account for seamless file access and sharing.

Is my data secure when using the Box and OpenPhone integration?

Absolutely. Both Box and OpenPhone use industry-leading security protocols to protect your data. The integration maintains these standards to ensure your files and communications remain private and secure.

Can I search for Box files directly within OpenPhone?

Yes, the integration allows you to browse and search your Box files from within OpenPhone, making it easy to find and share the right documents during conversations.

How do I set up the Box and OpenPhone integration?

Simply navigate to the integrations section in your OpenPhone dashboard, select Box, and follow the prompts to authorize and connect your Box account. Once connected, you can start sharing files immediately.

Box and Openphone Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Box and Openphone?

Frequently asked questions

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