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Circle
Confluence

Circle and Confluence Integration

Seamlessly connect Circle communities with Confluence to enhance collaboration and knowledge sharing.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Comment Posted
Trigger new event each time a new comment is posted in the selected community space.
New Post Published
Trigger new event each time a new post gets published in the community.
Create Page
Creates a new page in the space.
Create Post
Creates a new page or blog post on Confluence.
Delete Post
Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible.
Search Content
Searches for content using the Confluence Query Language (CQL).
Update a Post
Updates a page or blog post on Confluence by its ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Circle and Confluence?

The Circle and Confluence integration bridges your community platform with your team’s knowledge base. Automatically sync discussions, embed community content into Confluence pages, and keep your documentation dynamic and up-to-date. This integration empowers teams to leverage community insights directly within Confluence, streamlining workflows and boosting productivity.

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Circle
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Confluence
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

What does the Circle and Confluence integration do?

It connects your Circle community with Confluence, allowing you to embed community discussions, sync content, and enhance collaboration by bringing community insights directly into your Confluence workspace.

How do I embed Circle content into Confluence pages?

Once integrated, you can use a simple embed tool within Confluence to insert Circle discussions, posts, or threads directly into your pages, making community content easily accessible to your team.

Can I sync Circle discussions automatically to Confluence?

Yes, the integration supports automatic syncing of selected Circle discussions or topics to designated Confluence pages, ensuring your documentation stays current with community conversations.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure APIs with encryption and adheres to industry-standard data privacy and compliance protocols to protect your information.

What are the system requirements for using this integration?

You need an active Circle community account and a Confluence Cloud or Server instance with admin permissions to enable and configure the integration.

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