Circle
Microsoft Entra ID

Circle and Microsoft Entra Id Integration

Seamlessly connect Circle with Microsoft Entra ID to streamline user identity and access management across your SaaS environment.

Explore Triggers and Actions

New Comment Posted
Trigger new event each time a new comment is posted in the selected community space.
New Post Published
Trigger new event each time a new post gets published in the community.
Add Member To Group
Adds a member to a group Microsoft Entra ID.
Remove Member From Group
Removes a member from a group Microsoft Entra ID.
Search Groups
Searches for groups by name or description.
Update User
Updates an existing user in Microsoft Entra ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Circle and Microsoft Entra Id?

The integration between Circle and Microsoft Entra ID empowers organizations to unify user authentication and authorization processes. By leveraging Microsoft Entra ID's robust identity platform, Circle users benefit from secure single sign-on (SSO), automated user provisioning, and centralized access control. This integration simplifies user lifecycle management, enhances security compliance, and improves user experience by enabling seamless access to Circle’s community and collaboration tools through your existing Microsoft identity infrastructure.

Connect
Circle
and
Microsoft Entra ID
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is the Circle and Microsoft Entra ID integration?

This integration connects Circle’s community platform with Microsoft Entra ID, allowing users to authenticate using their Microsoft credentials and enabling administrators to manage user access centrally.

How does single sign-on (SSO) work with this integration?

Users can sign into Circle using their Microsoft Entra ID credentials without needing separate usernames or passwords, providing a seamless and secure login experience.

Can user provisioning be automated between Microsoft Entra ID and Circle?

Yes, the integration supports automated user provisioning and deprovisioning, ensuring that user access to Circle is always up to date based on their status in Microsoft Entra ID.

Is this integration secure and compliant with industry standards?

Absolutely. The integration leverages Microsoft Entra ID’s enterprise-grade security features, including multi-factor authentication and conditional access policies, to maintain high security and compliance standards.

How do I set up the integration between Circle and Microsoft Entra ID?

Setup involves configuring Circle as an enterprise application within Microsoft Entra ID, enabling SSO, and setting up user provisioning rules. Detailed step-by-step guides are available to assist in the process.

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