Close
Box

Close and Box Integration

Seamlessly connect Close CRM with Box to streamline your sales workflow and document management.

Explore Triggers and Actions

New Custom Event
Trigger new event when the configured types of events are triggered.
New Lead Status Change
Trigger new event when a Lead's status is changed
New Lead
Trigger new event when a new Lead is created
New Opportunity
Trigger new event when a new Opportunity is created
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Close and Box?

The Close and Box integration empowers sales teams to effortlessly link customer communications with secure, organized document storage. Automatically sync files, contracts, and proposals from Box directly within your Close contacts and opportunities, ensuring all critical information is accessible in one place. Enhance collaboration, reduce manual tasks, and accelerate your sales cycle with this powerful integration.

Connect
Close
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Close and Box integration improve my sales workflow?

By connecting Close with Box, you can attach and access important documents like contracts, proposals, and customer files directly within your CRM. This eliminates the need to switch between platforms, saving time and keeping your sales process organized.

Can I automatically sync files between Close and Box?

Yes, the integration supports automatic syncing of files related to contacts and deals, ensuring that your documents in Box are always up-to-date and linked within Close without manual uploads.

Is my data secure when using the Close and Box integration?

Absolutely. Box provides enterprise-grade security and compliance features, and the integration maintains these standards by securely connecting your Close CRM data with your Box storage environment.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step guidance, allowing you to connect Close and Box quickly and start benefiting from the integration immediately.

Can I customize which files sync between Close and Box?

Yes, you can configure syncing preferences to control which documents and folders are linked or synced, tailoring the integration to fit your team's specific workflow needs.

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