Close
Confluence

Close and Confluence Integration

Seamlessly connect your sales CRM with your team knowledge base to boost productivity and close deals faster.

Explore Triggers and Actions

New Custom Event
Trigger new event when the configured types of events are triggered.
New Lead Status Change
Trigger new event when a Lead's status is changed
New Lead
Trigger new event when a new Lead is created
New Opportunity
Trigger new event when a new Opportunity is created
Create Page
Creates a new page in the space.
Create Post
Creates a new page or blog post on Confluence.
Delete Post
Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible.
Search Content
Searches for content using the Confluence Query Language (CQL).
Update a Post
Updates a page or blog post on Confluence by its ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Close and Confluence?

The Close and Confluence integration empowers sales teams to link customer data and communication from Close directly into Confluence pages. This unified workflow enables effortless knowledge sharing, streamlined collaboration, and enhanced visibility into sales activities across your organization. Easily embed call logs, contact details, and deal updates within your Confluence documentation to keep everyone aligned and informed.

Connect
Close
and
Confluence
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Close and Confluence integration offer?

It centralizes sales information by embedding Close CRM data into Confluence, improving team collaboration, accelerating onboarding, and ensuring that critical customer insights are accessible to everyone.

How do I embed Close data into Confluence pages?

Once connected, you can use the Close macro in Confluence to search and insert contact records, call notes, and deal statuses directly into your pages with just a few clicks.

Is my Close data secure when integrated with Confluence?

Yes, the integration uses secure OAuth authentication and adheres to strict data privacy standards to ensure your customer information remains protected at all times.

Can I customize which Close data appears in Confluence?

Absolutely. You can select specific fields, call logs, or deal pipelines to display, tailoring the information to fit your team’s needs and documentation style.

Do I need technical expertise to set up the integration?

No technical skills are required. The integration setup is straightforward with step-by-step instructions, allowing any team member to connect Close and Confluence quickly.

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