Confluence
Box

Confluence and Box Integration

Seamlessly connect Confluence and Box to streamline your content collaboration and management.

Explore Triggers and Actions

New Page or Blog Post
Trigger new event whenever a new page or blog post is created in a specified space
Watch Pages
Trigger new event when a page is created or updated in Confluence
Watch Blog Posts
Trigger new event when a blog post is created or updated
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Confluence and Box?

The Confluence and Box integration empowers teams to effortlessly embed, share, and manage Box files directly within Confluence pages. Enhance your documentation with secure, real-time access to your Box content without leaving your workspace, ensuring your team stays aligned and productive.

Connect
Confluence
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I embed Box files into Confluence pages?

Simply use the Box macro within Confluence to insert files or folders from your Box account. Authenticate once, then browse and select the content you want to embed directly on your page.

Is the Box content updated in real-time within Confluence?

Yes, any changes made to files in Box are reflected instantly within Confluence, ensuring your team always accesses the most current information.

Can I control access permissions for Box files in Confluence?

Access permissions are managed through Box’s security settings. Only users with appropriate Box permissions can view or edit embedded content in Confluence.

Does this integration support all file types stored in Box?

Yes, the integration supports a wide range of file types including documents, spreadsheets, presentations, images, and videos, allowing rich content embedding within Confluence.

What are the benefits of integrating Confluence with Box?

This integration centralizes your content management, reduces context switching, improves collaboration efficiency, and ensures secure access to your files within your team’s documentation environment.

Built by folks who built