Confluence
Close

Confluence and Close Integration

Seamlessly connect your sales CRM with your team’s knowledge hub to boost productivity and close deals faster.

Explore Triggers and Actions

New Page or Blog Post
Trigger new event whenever a new page or blog post is created in a specified space
Watch Pages
Trigger new event when a page is created or updated in Confluence
Watch Blog Posts
Trigger new event when a blog post is created or updated
Create Lead
Creates a lead.
Custom Action
Makes an arbitrary call to the Close API.
Search Leads
Search leads with a given field and word.
Update Lead
Updates a lead.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Confluence and Close?

The Confluence and Close integration bridges your sales and collaboration workflows by syncing customer data, notes, and updates directly between Close CRM and Confluence. This powerful connection enables sales teams to access critical deal information alongside project documentation, ensuring everyone stays aligned and informed without switching apps. Automate status updates, embed Close contacts and activities into Confluence pages, and streamline your sales process with a unified workspace.

Connect
Confluence
and
Close
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Confluence and Close integration offer?

This integration centralizes sales data and team knowledge, reducing manual data entry and improving communication. Sales reps can quickly reference customer information within Confluence, while project teams stay updated on deal progress, leading to faster decision-making and increased sales efficiency.

How do I set up the integration between Confluence and Close?

To set up the integration, connect your Close account within Confluence via the integration settings. Authenticate your credentials, select the relevant projects or spaces, and configure the sync preferences to start embedding Close data into your Confluence pages.

Can I customize what data syncs between Close and Confluence?

Yes, you can customize which Close data—such as contacts, deals, activities, and notes—appears in Confluence. This allows you to tailor the integration to your team’s specific workflows and ensure only relevant information is shared.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses encrypted connections and adheres to industry-standard security protocols to protect your data. We also comply with major data privacy regulations to ensure your information remains safe and confidential.

Does the integration support real-time updates?

Yes, the integration supports near real-time syncing, so changes made in Close or Confluence are quickly reflected in the other platform, keeping your team up-to-date without delays.

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