Copper
Confluence

Copper and Confluence Integration

Seamlessly connect your Copper CRM with Confluence to enhance collaboration and streamline your sales and project workflows.

Explore Triggers and Actions

New Opportunity (Instant)
Trigger new event when a new opportunity is created in Copper
New Lead (Instant)
Trigger new event when a new lead is created in Copper
New Person (Instant)
Trigger new event when a person object is newly created in Copper
Create Page
Creates a new page in the space.
Create Post
Creates a new page or blog post on Confluence.
Delete Post
Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible.
Search Content
Searches for content using the Confluence Query Language (CQL).
Update a Post
Updates a page or blog post on Confluence by its ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Copper and Confluence?

The Copper and Confluence integration empowers teams to sync customer data, sales insights, and project documentation effortlessly. By bridging Copper’s CRM capabilities with Confluence’s powerful collaboration platform, your team can access up-to-date client information directly within your knowledge base, improving communication and accelerating decision-making.

Connect
Copper
and
Confluence
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Copper and Confluence integration provide?

This integration centralizes customer data and project documentation, enabling teams to collaborate more effectively by accessing real-time CRM insights within Confluence pages, reducing manual data entry and improving workflow efficiency.

How do I connect Copper with Confluence?

You can connect Copper and Confluence by installing the Copper add-on from the Atlassian Marketplace and authorizing your Copper account. Once connected, you can embed Copper records and updates directly into your Confluence pages.

Can I view Copper customer data inside Confluence?

Yes, the integration allows you to embed live Copper customer records, including contact details, deal status, and activity history, directly within Confluence pages for easy reference and collaboration.

Is my data secure when using the Copper and Confluence integration?

Absolutely. The integration uses secure OAuth authentication and adheres to industry-standard encryption protocols to ensure your customer and project data remains protected at all times.

Does this integration support real-time updates?

Yes, any changes made in Copper are reflected in Confluence in real-time, ensuring your team always has access to the latest customer information without switching between platforms.

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