Datadog
Box

Datadog and Box Integration

Seamlessly monitor and secure your Box content with Datadog’s powerful analytics and alerting capabilities.

Explore Triggers and Actions

New Monitor Event (Instant)
Trigger new events captured by a Datadog monitor
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Datadog and Box?

The Datadog and Box integration empowers organizations to gain real-time visibility into their Box environment by leveraging Datadog’s monitoring and analytics platform. Track user activity, file access patterns, and system performance metrics to ensure data security, compliance, and operational efficiency. This integration enables IT teams to proactively detect anomalies, optimize workflows, and maintain seamless collaboration within Box, all from a unified Datadog dashboard.

Connect
Datadog
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What data from Box can I monitor using Datadog?

You can monitor user activity logs, file access events, sharing permissions changes, storage usage, and API performance metrics from your Box environment within Datadog.

How does the integration improve security for Box users?

By providing real-time alerts on suspicious activities such as unauthorized access attempts or unusual file sharing, the integration helps you quickly identify and respond to potential security threats.

Is the integration easy to set up?

Yes, the integration is designed for quick deployment with minimal configuration. You can connect your Box account to Datadog via API keys and start monitoring within minutes.

Can I customize alerts and dashboards for Box data in Datadog?

Absolutely. Datadog’s flexible dashboard and alerting system allows you to tailor visualizations and notifications based on the Box metrics and events most relevant to your team.

Does this integration support compliance monitoring?

Yes, by tracking detailed access logs and sharing activities, the integration helps you maintain compliance with data governance policies and regulatory requirements.

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