Datadog
Close

Datadog and Close Integration

Seamlessly connect Datadog’s powerful monitoring with Close’s robust CRM to enhance your sales and support workflows.

Explore Triggers and Actions

New Monitor Event (Instant)
Trigger new events captured by a Datadog monitor
Create Lead
Creates a lead.
Custom Action
Makes an arbitrary call to the Close API.
Search Leads
Search leads with a given field and word.
Update Lead
Updates a lead.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Datadog and Close?

The Datadog and Close integration empowers your team to automatically sync critical monitoring alerts and performance data directly into your CRM. This connection enables sales and support teams to proactively engage with customers based on real-time system insights, improving response times and customer satisfaction. By bridging operational intelligence with customer management, you can streamline workflows, prioritize leads impacted by system issues, and close deals with greater confidence.

Connect
Datadog
and
Close
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Datadog and Close integration provide?

This integration allows your sales and support teams to receive real-time alerts and system performance data within Close, enabling proactive customer engagement and faster issue resolution.

How do I set up the Datadog and Close integration?

You can set up the integration by connecting your Datadog account with Close through the integration settings. Once authorized, configure which alerts and metrics you want to sync into Close.

Can I customize which Datadog alerts appear in Close?

Yes, the integration supports customizable filters so you can choose specific alerts, monitors, or tags to be sent to Close, ensuring your team only receives relevant information.

Does this integration support automated workflows?

Absolutely. You can automate actions such as creating leads, updating contacts, or triggering follow-ups in Close based on Datadog alerts, helping your team respond swiftly and efficiently.

Is my data secure when using the Datadog and Close integration?

Yes, both Datadog and Close follow industry-standard security protocols to protect your data. The integration uses secure API connections and encrypted data transfers to ensure your information remains safe.

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