Datadog
Docusign

Datadog and Docusign Integration

Seamlessly monitor and manage your DocuSign workflows with Datadog’s powerful observability platform.

Explore Triggers and Actions

New Monitor Event (Instant)
Trigger new events captured by a Datadog monitor
Create Draft
Create and send an envelope, or create a draft envelope.
Create Signature Request
Creates a signature request from a template
Download Documents
Download the documents of an envelope to the /tmp directory.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Datadog and Docusign?

The Datadog and DocuSign integration enables real-time monitoring of your electronic signature processes, providing comprehensive insights into performance, usage, and potential issues. By combining Datadog’s advanced analytics and alerting capabilities with DocuSign’s trusted e-signature solutions, teams can ensure smooth, secure, and efficient document workflows across their organization.

Connect
Datadog
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Docusign
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Datadog and DocuSign integration offer?

This integration provides end-to-end visibility into your DocuSign workflows, allowing you to track signature statuses, monitor API performance, detect anomalies, and receive proactive alerts to prevent delays or failures in document processing.

How do I set up the Datadog and DocuSign integration?

To set up the integration, connect your DocuSign account within Datadog by providing API credentials. Then configure dashboards and alerts tailored to your document workflow metrics and events to start monitoring immediately.

Can I monitor DocuSign API usage and errors with Datadog?

Yes, Datadog collects detailed metrics on DocuSign API calls, including success rates, latency, and error rates, enabling you to quickly identify and troubleshoot issues affecting your e-signature processes.

Does the integration support custom alerts for DocuSign events?

Absolutely. You can create custom alerts in Datadog based on specific DocuSign events such as signature completions, document expirations, or API errors to stay informed and respond promptly.

Is the data shared between Datadog and DocuSign secure?

Yes, both platforms adhere to strict security standards. Data transmitted between DocuSign and Datadog is encrypted, and access is controlled via secure API authentication to ensure your information remains protected.

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