Dialpad
Circle

Dialpad and Circle Integration

Seamlessly connect your Dialpad communications with Circle’s community platform to enhance collaboration and engagement.

Explore Triggers and Actions

New Contact Event (Instant)
Trigger new contact event subscription. See
New SMS Event (Instant)
Trigger new SMS event subscription.
Update Contact Event (Instant)
Trigger update contact event subscription.
New Call Event (Instant)
Trigger new call event subscription. See
Create Comment
Creates a comment on a post in Circle.
Create Post
Create a new post in a selected space within your Circle community.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Dialpad and Circle?

The Dialpad and Circle integration empowers teams to unify voice, video, and messaging with community-driven engagement. Instantly sync calls, voicemails, and messages from Dialpad into Circle, enabling your community members and team to stay connected without switching platforms. This integration streamlines communication workflows, boosts productivity, and fosters stronger relationships within your community.

Connect
Dialpad
and
Circle
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What features are available with the Dialpad and Circle integration?

You can sync Dialpad calls, voicemails, and messages directly into Circle, enabling real-time communication updates within your community. This includes call logging, message notifications, and the ability to initiate calls from Circle.

How do I set up the Dialpad and Circle integration?

Simply connect your Dialpad account within Circle’s integration settings by authorizing access. Once connected, configure your preferences for syncing calls and messages to start collaborating seamlessly.

Does this integration support video calls?

Yes, Dialpad’s video call capabilities are supported and can be initiated or logged within Circle, allowing your community to engage through voice, video, and messaging all in one place.

Is my data secure when using the Dialpad and Circle integration?

Absolutely. Both Dialpad and Circle adhere to strict security protocols and encryption standards to ensure your communication data remains private and protected at all times.

Can I customize notifications for Dialpad activity in Circle?

Yes, you can tailor notification settings within Circle to control how and when you receive updates about Dialpad calls, messages, and voicemails, keeping you informed without distractions.

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