Dialpad
Close

Dialpad and Close Integration

Seamlessly connect Dialpad’s AI-powered calling with Close’s CRM to supercharge your sales workflow.

Explore Triggers and Actions

New Contact Event (Instant)
Trigger new contact event subscription. See
New SMS Event (Instant)
Trigger new SMS event subscription.
Update Contact Event (Instant)
Trigger update contact event subscription.
New Call Event (Instant)
Trigger new call event subscription. See
Create Lead
Creates a lead.
Custom Action
Makes an arbitrary call to the Close API.
Search Leads
Search leads with a given field and word.
Update Lead
Updates a lead.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Dialpad and Close?

The Dialpad and Close integration combines Dialpad’s intelligent voice platform with Close’s robust CRM, enabling sales teams to make calls, log activities, and manage contacts all in one place. This integration streamlines communication, automates call logging, and provides real-time insights to help you close deals faster and improve customer relationships.

Connect
Dialpad
and
Close
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Dialpad and Close integration improve my sales process?

By integrating Dialpad with Close, you can make calls directly from Close, automatically log call details, and access call recordings and transcripts within your CRM. This eliminates manual data entry, ensures accurate activity tracking, and helps your team focus on selling rather than administrative tasks.

Can I make and receive calls from within Close using Dialpad?

Yes, the integration allows you to place and receive calls directly inside Close using Dialpad’s interface, providing a seamless communication experience without switching between apps.

Are call recordings and transcripts available in Close after integration?

Absolutely. All calls made through Dialpad are automatically recorded and transcribed, with these details accessible within Close to help you review conversations and extract valuable insights.

Does the integration support syncing of contacts and call logs between Dialpad and Close?

Yes, contacts and call logs are synchronized between Dialpad and Close, ensuring your CRM is always up to date with the latest communication history and contact information.

How do I set up the Dialpad and Close integration?

Setting up the integration is simple: connect your Dialpad account within Close’s integration settings, authorize permissions, and configure your preferences. Once connected, you can start making calls and logging activities seamlessly.

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