Dialpad
Jotform

Dialpad and Jotform Integration

Seamlessly connect Dialpad’s AI-powered communication with JotForm’s versatile form builder to streamline your workflows and enhance customer interactions.

Explore Triggers and Actions

New Contact Event (Instant)
Trigger new contact event subscription. See
New SMS Event (Instant)
Trigger new SMS event subscription.
Update Contact Event (Instant)
Trigger update contact event subscription.
New Call Event (Instant)
Trigger new call event subscription. See
Get Form Submissions
Gets a list of form responses
Get Monthly User Usage
Gets number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user.
Get User Submissions
Gets a list of all submissions for all forms on the account

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Dialpad and Jotform?

The Dialpad and JotForm integration empowers your team to automatically capture form submissions and trigger real-time calls, messages, or follow-ups within Dialpad. By linking JotForm’s customizable forms with Dialpad’s intelligent voice and messaging platform, you can accelerate lead response times, improve customer engagement, and simplify data management—all without switching between apps.

Connect
Dialpad
and
Jotform
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Dialpad and JotForm integration work?

When a form is submitted through JotForm, the integration automatically sends the data to Dialpad, enabling you to initiate calls, send SMS, or create contact records based on the submission details, streamlining your communication process.

What types of forms can I connect with Dialpad?

You can connect any JotForm form, whether it’s a lead capture form, customer feedback survey, appointment request, or support ticket form, to trigger actions within Dialpad tailored to your workflow.

Do I need coding skills to set up the integration?

No coding is required. The integration is designed for easy setup through intuitive configuration steps, allowing you to connect Dialpad and JotForm quickly without technical expertise.

Can I customize the actions triggered in Dialpad from JotForm submissions?

Yes, you can customize workflows to define which Dialpad actions—such as making calls, sending SMS, or creating contacts—are triggered based on specific form responses or conditions.

Is the integration secure and compliant with data privacy standards?

Absolutely. Both Dialpad and JotForm adhere to strict security protocols and compliance standards, ensuring that your data is protected throughout the integration process.

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