Dialpad and OpenPhone Integration

Explore Triggers and Actions

New Contact Event (Instant)

Trigger new contact event subscription. See

New SMS Event (Instant)

Trigger new SMS event subscription.

Update Contact Event (Instant)

Trigger update contact event subscription.

New Call Event (Instant)

Trigger new call event subscription. See

List Phone Numbers

Retrieve the list of phone numbers and users associated with your OpenPhone workspace.

Create Contact

Create a new contact in OpenPhone.

Send a Text Message

Send a text message from your OpenPhone number to a recipient.

Update Contact

Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Dialpad and Openphone?

The Dialpad and OpenPhone integration combines the power of AI-driven voice intelligence with flexible business phone solutions. This integration enables teams to manage calls, messages, and contacts effortlessly across both platforms, ensuring streamlined communication and enhanced customer engagement. Experience real-time call transcription, smart call routing, and centralized contact management all in one place.

Frequently asked questions

What are the key benefits of integrating Dialpad with OpenPhone?

Integrating Dialpad with OpenPhone allows you to unify your communication tools, enabling seamless call management, AI-powered transcription, centralized contact syncing, and improved collaboration across your team.

How do I set up the Dialpad and OpenPhone integration?

To set up the integration, log into your Dialpad account, navigate to the integrations section, select OpenPhone, and follow the prompts to connect your accounts securely. Once connected, you can customize your sync preferences and start managing calls and messages across both platforms.

Can I sync contacts between Dialpad and OpenPhone?

Yes, the integration supports two-way contact syncing, ensuring your contacts are always up-to-date and accessible from either platform without manual updates.

Does the integration support AI-powered call transcription and analytics?

Absolutely. Dialpad’s AI-driven voice intelligence features, including real-time call transcription, sentiment analysis, and call summaries, are fully supported when integrated with OpenPhone.

Is the Dialpad and OpenPhone integration secure and compliant?

Yes, both Dialpad and OpenPhone adhere to industry-leading security standards and compliance regulations, ensuring your data and communications remain protected throughout the integration.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Dialpad and Openphone?

Frequently asked questions

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