Dialpad
Outreach

Dialpad and Outreach Integration

Seamlessly connect Dialpad’s AI-powered calling with Outreach’s sales engagement platform to supercharge your sales workflow.

Explore Triggers and Actions

New Contact Event (Instant)
Trigger new contact event subscription. See
New SMS Event (Instant)
Trigger new SMS event subscription.
Update Contact Event (Instant)
Trigger update contact event subscription.
New Call Event (Instant)
Trigger new call event subscription. See
Add Prospect to Sequence
Adds an existing prospect to a specific sequence in Outreach.
Create Prospect
Creates a new prospect in Outreach.
Create Account
Creates an account within Outreach.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Dialpad and Outreach?

The Dialpad and Outreach integration empowers sales teams to make smarter calls, automate follow-ups, and track engagement all in one place. By combining Dialpad’s intelligent voice communication with Outreach’s comprehensive sales automation, teams can increase productivity, improve customer interactions, and close deals faster. This integration syncs call data, recordings, and notes directly into Outreach, enabling real-time insights and streamlined workflows without switching platforms.

Connect
Dialpad
and
Outreach
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Dialpad and Outreach integration provide?

This integration enhances sales efficiency by automating call logging, syncing call recordings and notes, and enabling click-to-call functionality directly from Outreach. It helps sales reps focus on conversations while ensuring all engagement data is accurately captured for better pipeline visibility.

How do I set up the Dialpad integration within Outreach?

To set up, navigate to the Outreach integrations marketplace, select Dialpad, and follow the authorization prompts to connect your Dialpad account. Once connected, configure your preferences for call logging and data syncing to start using the integration immediately.

Can I make calls directly from Outreach using Dialpad?

Yes, the integration enables click-to-call functionality, allowing you to initiate Dialpad calls directly from Outreach contact records, streamlining your outreach efforts without switching between apps.

Does the integration support automatic call logging and recording sync?

Absolutely. All calls made through Dialpad while using Outreach are automatically logged, with recordings and call notes synced back to the corresponding Outreach contact or opportunity for easy access and review.

Is the Dialpad and Outreach integration secure and compliant?

Yes, both Dialpad and Outreach adhere to industry-leading security standards, including data encryption and compliance with regulations such as GDPR and SOC 2, ensuring your communication and sales data remain safe and private.

Built by folks who built