Discord
Aircall

Discord and Aircall Integration

Seamlessly connect your Discord community with Aircall’s powerful cloud phone system to enhance communication and support.

Explore Triggers and Actions

Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Discord and Aircall?

The Discord and Aircall integration bridges your communication channels by allowing real-time call management directly within your Discord server. Empower your team to handle customer support calls, collaborate instantly, and streamline workflows without switching platforms. With this integration, receive call notifications, access call logs, and manage Aircall features all from Discord, boosting efficiency and customer satisfaction.

Connect
Discord
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Discord and Aircall integration improve team communication?

By integrating Aircall with Discord, your team can receive call alerts, share call details, and collaborate on customer issues in real-time within Discord channels, reducing response times and improving coordination.

Can I make and receive Aircall calls directly from Discord?

While you cannot place or answer calls directly within Discord, the integration provides instant notifications and call information, allowing your team to stay informed and respond promptly using Aircall’s app.

Is call data synced between Aircall and Discord?

Yes, call logs and notifications are synchronized to ensure your Discord channels have up-to-date information about incoming and outgoing calls handled through Aircall.

What are the setup requirements for this integration?

You need active accounts on both Discord and Aircall, along with appropriate permissions to install and authorize the integration. Setup involves linking your Aircall account to your Discord server through the integration app.

Does this integration support multiple Discord servers and Aircall numbers?

Yes, you can configure the integration to work across multiple Discord servers and manage several Aircall numbers, tailoring notifications and call management to each community or team.

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