Discord & Jira Integration | Streamline Team Collaboration & Project Management

Explore Triggers and Actions

Message Deleted (Instant)

Trigger new event for each message deleted

New Command Received (Instant)

Trigger new event for each command posted to one or more channels in a Discord server

New Guild Member (Instant)

Trigger new event for each new member added to a guild

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

Reaction Added (Instant)

Trigger new event for each reaction added to a message

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Discord and Jira?

Our Discord-Jira integration bridges the gap between your communication and project tracking tools. Instantly create, update, and monitor Jira issues directly from Discord channels. Receive real-time notifications about project updates, status changes, and comments without leaving your chat environment. Designed to boost productivity, this integration keeps your team aligned and informed, reducing context switching and accelerating issue resolution.

Frequently asked questions

How do I connect my Discord server to Jira?

To connect Discord with Jira, install our integration bot on your Discord server and authenticate it with your Jira account. Follow the setup wizard to link specific channels to Jira projects and configure notification preferences.

Can I create Jira issues directly from Discord?

Yes! You can create new Jira issues using simple slash commands or message actions within Discord, specifying details like issue type, summary, and description without leaving your chat.

Will I receive real-time updates from Jira in Discord?

Absolutely. The integration sends instant notifications to your chosen Discord channels whenever there are updates such as issue status changes, comments, or assignments, keeping your team informed in real time.

Is the integration secure and compliant with data privacy standards?

Yes, we prioritize security by using encrypted connections and adhering to industry-standard data privacy protocols. Your Jira and Discord data remain protected throughout the integration process.

Can I customize which Jira projects and issue types send notifications to Discord?

You can fully customize notification settings to specify which Jira projects, issue types, and events trigger alerts in your Discord channels, ensuring your team only receives relevant updates.

Discord and Jira Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Discord and Jira?

Frequently asked questions

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