Discord
RingCentral

Discord and Ringcentral Integration

Seamlessly connect your Discord community with RingCentral’s powerful communication tools.

Explore Triggers and Actions

Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Get Message
Get message from the Message Store. See the API docs
Create Meeting
Creates a new meeting.
Make CallOut
Creates a new outbound call out session. See the API docs
Create Contact
Creates a user personal contact.
Send SMS
Creates and sends a new text message.
Download Recording
Gets a recording and downloads it to the /tmp directory.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Discord and Ringcentral?

The Discord and RingCentral integration bridges your team’s collaboration and communication platforms, enabling real-time voice, video, and messaging capabilities directly within your Discord channels. Streamline workflows by managing calls, meetings, and messages without switching apps, enhancing productivity and keeping your community connected effortlessly.

Connect
Discord
and
RingCentral
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What features does the Discord and RingCentral integration offer?

This integration allows you to initiate and receive RingCentral calls, schedule and join meetings, and send RingCentral messages directly from Discord. It also supports notifications for missed calls and voicemails within your Discord channels.

How do I set up the Discord and RingCentral integration?

Simply authorize the RingCentral app within your Discord server, connect your RingCentral account, and customize your notification and call settings to start managing communications seamlessly across both platforms.

Can I use this integration for both personal and team communication?

Yes, the integration supports individual users and teams, making it ideal for community managers, remote teams, and businesses looking to unify their communication channels.

Is my data secure when using the Discord and RingCentral integration?

Absolutely. Both Discord and RingCentral employ industry-leading security protocols, including end-to-end encryption and compliance with major data protection regulations, ensuring your communications remain private and secure.

Does this integration support mobile devices?

Yes, the integration works seamlessly on both desktop and mobile versions of Discord and RingCentral, allowing you to stay connected wherever you are.

Built by folks who built