Docusign
Box

Docusign and Box Integration

Seamlessly manage and sign your documents with the powerful integration of DocuSign and Box.

Explore Triggers and Actions

New Folder
Trigger new event when a new folder is created
New Change in Envelope Status
Trigger new event when an envelope's status is updated
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Docusign and Box?

The DocuSign and Box integration streamlines your document workflow by combining secure eSignature capabilities with robust cloud content management. Easily send, sign, and store documents all within Box, enhancing collaboration and accelerating business processes while maintaining compliance and security.

Connect
Docusign
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the DocuSign and Box integration work?

This integration allows you to send documents stored in Box for electronic signature via DocuSign directly from the Box interface. Once signed, documents are automatically saved back into Box, keeping your files organized and accessible.

Do I need separate accounts for DocuSign and Box to use the integration?

Yes, you need active accounts for both DocuSign and Box. Once connected, you can link the two platforms to enable seamless document signing and storage.

Is the integration secure and compliant with industry standards?

Absolutely. Both DocuSign and Box adhere to strict security protocols and compliance standards, including SOC 2, GDPR, and HIPAA, ensuring your documents and data are protected throughout the signing process.

Can I track the status of documents sent for signature through Box?

Yes, the integration provides real-time status updates within Box, so you can monitor when documents are sent, viewed, signed, or completed without leaving the platform.

Does the integration support bulk sending of documents for signature?

Yes, you can send multiple documents for signature in bulk using the DocuSign and Box integration, saving time and simplifying large-scale workflows.

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