Docusign
Smartsheet

Docusign and Smartsheet Integration

Seamlessly connect DocuSign and Smartsheet to automate your document workflows and enhance collaboration.

Explore Triggers and Actions

New Folder
Trigger new event when a new folder is created
New Change in Envelope Status
Trigger new event when an envelope's status is updated
New Sheet From Template
Creates a new sheet from a template.
Add Row to Sheet
Adds a row to a sheet.
Update Row
Updates a row in a sheet.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Docusign and Smartsheet?

The DocuSign and Smartsheet integration empowers teams to streamline contract management and approval processes by combining Smartsheet’s powerful project management capabilities with DocuSign’s secure electronic signature technology. Easily send, sign, track, and store documents without leaving your Smartsheet workspace, reducing manual tasks and accelerating business cycles.

Connect
Docusign
and
Smartsheet
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the DocuSign and Smartsheet integration work?

This integration allows you to initiate DocuSign envelopes directly from Smartsheet rows, send documents for signature, and automatically update Smartsheet with status changes, enabling real-time tracking of signature workflows within your project sheets.

Do I need separate accounts for DocuSign and Smartsheet to use the integration?

Yes, you need active accounts on both DocuSign and Smartsheet. Once connected, you can link them to synchronize document workflows seamlessly.

Can I customize which documents are sent for signature through Smartsheet?

Absolutely. You can configure templates and specify which files or attachments from Smartsheet rows are sent for signature, tailoring the process to your unique business needs.

Is the integration secure and compliant with industry standards?

Yes, DocuSign is compliant with major eSignature laws and security standards, including ESIGN, UETA, and GDPR. The integration maintains these security protocols to ensure your documents and data remain protected.

How can I get started with the DocuSign and Smartsheet integration?

Simply install the DocuSign add-on from the Smartsheet Marketplace, connect your accounts, and follow the setup wizard to start sending documents for signature directly from your Smartsheet sheets.

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