

Seamlessly connect your Etsy store with Freshservice to streamline order management, customer support, and inventory tracking—all from one unified platform.





The Etsy and Freshservice integration empowers your support and operations teams by syncing Etsy order data directly into Freshservice. Automatically create and manage tickets based on customer inquiries or order issues, track inventory updates in real-time, and provide faster, more personalized support. This integration reduces manual data entry, improves response times, and enhances overall customer satisfaction for your Etsy shop.


This integration centralizes your Etsy order and customer data within Freshservice, enabling efficient ticket management, quicker issue resolution, and streamlined inventory tracking—all contributing to improved customer support and operational efficiency.
Order updates from Etsy, such as new purchases, cancellations, or shipping changes, are automatically synced to Freshservice, ensuring your support team has real-time visibility without manual input.
Yes, the integration can be configured to automatically generate Freshservice tickets from Etsy customer messages or order-related issues, helping your team respond promptly and stay organized.
No coding is necessary. The integration is designed for easy setup through a user-friendly interface, allowing you to connect your Etsy store with Freshservice quickly and start benefiting immediately.
Yes, inventory levels and product details can be synchronized to keep your support and operations teams informed, reducing the risk of overselling and improving order fulfillment accuracy.





