Etsy
Microsoft Teams

Etsy and Microsoft Teams Integration

Seamlessly connect your Etsy shop with Microsoft Teams to boost collaboration and streamline your sales workflow.

Explore Triggers and Actions

New Transaction
Trigger new event when a new transaction is created.
Listing Updated
Trigger new event when a listing is updated.
New Shop Receipt
Trigger new event when a new shop receipt is created.
Create Channel
Create a new channel in Microsoft Teams.
List Channels
Lists all channels in a Microsoft Team.
List Shifts
Get the list of shift instances for a team.
Send Channel Message
Send a message to a team's channel.
Send Chat Message
Send a message to a team's chat.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Etsy and Microsoft Teams?

Our Etsy and Microsoft Teams integration empowers your team to stay updated on new orders, customer messages, and inventory changes directly within Teams. Enhance communication, automate notifications, and manage your Etsy store without switching apps, saving time and improving productivity.

Connect
Etsy
and
Microsoft Teams
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What features does the Etsy and Microsoft Teams integration offer?

The integration delivers real-time notifications for new orders, customer inquiries, and inventory updates directly in your Teams channels. You can also collaborate on customer support, share sales reports, and automate routine tasks related to your Etsy store.

How do I set up the Etsy integration in Microsoft Teams?

Simply install the Etsy app from the Microsoft Teams app store, authenticate your Etsy account, and customize your notification preferences to start receiving updates in your chosen Teams channels.

Can multiple team members access Etsy notifications in Microsoft Teams?

Yes, once the integration is set up in a Teams channel, all members of that channel will receive Etsy notifications, enabling seamless team collaboration on order management and customer communication.

Is my Etsy store data secure when connected to Microsoft Teams?

Absolutely. The integration uses secure OAuth authentication and adheres to strict data privacy standards to ensure your Etsy store information remains protected at all times.

Can I customize which Etsy events trigger notifications in Teams?

Yes, you can tailor notification settings to receive alerts for specific events such as new orders, order cancellations, customer messages, or inventory changes, ensuring you only get the updates that matter most.

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