Freshdesk + Google Calendar Integration | Streamline Support Scheduling

Explore Triggers and Actions

New Contact

New event when a contact is created in Freshdesk.

New Ticket

New event when a ticket is created in Freshdesk.

Add Attendees To Event

Add attendees to an existing event.

Delete an Event

Delete an event from a Google Calendar.

Retrieve Calendar Details

Retrieve calendar details of a Google Calendar.

Retrieve Event Details

Retrieve event details from Google Calendar.

List Calendars

Retrieve a list of calendars from Google Calendar.

List Events

Retrieve a list of event from the Google Calendar.

Retrieve Free/Busy Calendar Details

Retrieve free/busy calendar details from Google Calendar.

Update Event

Update an event from Google Calendar.

Create Event

Create an event in a Google Calendar.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Freshdesk and Google Calendar?

The Freshdesk and Google Calendar integration empowers support teams to automatically create, update, and manage calendar events directly from Freshdesk tickets. Schedule meetings, set reminders, and coordinate with your team effortlessly, ensuring timely responses and improved customer satisfaction.

Frequently asked questions

How does the Freshdesk and Google Calendar integration work?

Once connected, you can link Freshdesk tickets to Google Calendar events. This allows you to schedule follow-ups, meetings, and deadlines directly from your support dashboard, with all changes syncing automatically between both platforms.

Can I customize which ticket updates trigger calendar events?

Yes, the integration allows you to configure specific triggers and conditions, such as ticket status changes or priority updates, to create or modify Google Calendar events accordingly.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure OAuth authentication and adheres to industry-standard data protection protocols to ensure your customer and calendar data remain safe and private.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step instructions provided within Freshdesk, enabling you to connect your Google Calendar in minutes.

Can multiple team members sync their calendars with Freshdesk tickets?

Yes, each team member can individually connect their Google Calendar to Freshdesk, allowing personalized scheduling and better team collaboration on support tasks.

Freshdesk and Google Calendar Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Freshdesk and Google Calendar?

Frequently asked questions

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