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Freshdesk
Similarweb DigitalRank API

Freshdesk and Similarweb Digitalrank Api Integration

Enhance your Freshdesk support with real-time website insights powered by SimilarWeb DigitalRank API.

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Steps your automation takes in response (reorder apps to see more actions)
New Contact
New event when a contact is created in Freshdesk.
New Ticket
New event when a ticket is created in Freshdesk.
Get Ranked Sites
List the top-ranking websites globally.
Get Subscription Status
Returns the number of monthly data points remaining in your Similarweb account.
Get Website Rank
Retrieves the global rank of a specific website using Similarweb's Digital Rank API.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Freshdesk and Similarweb Digitalrank Api?

Our integration seamlessly connects Freshdesk with the SimilarWeb DigitalRank API to provide your support agents with instant access to comprehensive digital intelligence. By embedding website traffic data, ranking metrics, and competitive analysis directly into your Freshdesk tickets, your team can deliver smarter, faster, and more informed customer support. This powerful combination helps you understand your customers’ digital presence and tailor your responses to drive better engagement and satisfaction.

Connect
Freshdesk
and
Similarweb DigitalRank API
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

What is the Freshdesk and SimilarWeb DigitalRank API integration?

This integration connects Freshdesk with the SimilarWeb DigitalRank API, allowing support agents to access detailed website analytics and ranking data directly within Freshdesk tickets for enhanced customer insights.

How does this integration improve customer support?

By providing real-time digital intelligence such as website traffic, global and category rankings, and competitor insights within Freshdesk, agents can better understand customer contexts and deliver more personalized and effective support.

Is any technical setup required to enable this integration?

The integration requires API credentials from SimilarWeb and configuration within Freshdesk. Our step-by-step setup guide makes it easy to connect both platforms without extensive technical knowledge.

Can I customize the data displayed from SimilarWeb in Freshdesk?

Yes, you can configure which DigitalRank metrics and insights appear in your Freshdesk interface to focus on the data most relevant to your support workflows.

Is the data updated in real-time?

The integration fetches the latest available data from SimilarWeb’s DigitalRank API, ensuring your support team always has up-to-date digital intelligence at their fingertips.

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