Freshservice
Okta
Freshservice and Okta Integration
Seamlessly connect Freshservice with Okta to streamline identity management and enhance your IT service workflows.
Seamlessly connect Freshservice with Okta to streamline identity management and enhance your IT service workflows.
The Freshservice and Okta integration empowers organizations to unify their IT service management with robust identity and access management. By linking Freshservice’s intuitive ITSM platform with Okta’s secure single sign-on and user provisioning capabilities, teams can automate user lifecycle management, enforce security policies, and reduce manual overhead. This integration ensures that user access is always up-to-date, enabling faster onboarding, offboarding, and access requests—all while maintaining compliance and security standards.
Integrating Freshservice with Okta automates user provisioning and deprovisioning, enhances security through single sign-on (SSO), reduces manual IT tasks, and ensures consistent access management across your organization.
When a user is added or removed in Okta, the integration automatically creates or disables their Freshservice account, streamlining onboarding and offboarding processes and reducing the risk of unauthorized access.
Yes, the integration supports Okta’s SSO capabilities, allowing users to securely access Freshservice with their Okta credentials, simplifying login and enhancing security.
Yes, you can map Okta groups to Freshservice roles, enabling automated assignment of appropriate permissions based on user attributes and group memberships.
The integration supports industry-standard security protocols including SAML for SSO, and adheres to best practices for data protection and access management to ensure your IT environment remains secure.
