Freshservice + Stripe Integration | Streamline Billing & Support

Explore Triggers and Actions

New Solution Article

Trigger new event for each created solution article.

New Ticket

Trigger new event for each created ticket.

Ticket Updated

Trigger new event for each updated ticket.

Solution Article Updated

Trigger new event for each updated solution article.

Send Invoice

Manually send an invoice to your customer out of the normal schedule

Search Customers

Search customers by various attributes like email domain, created date, etc

Retrieve the Current Balance

Retrieves the current account balance

Retrieve Product

Retrieve a product by ID

Retrieve Checkout Session Line Items

Given a checkout session ID, retrieve the line items

Retrieve Invoice Line Item

Retrieve a single line item on an invoice

Retrieve a Refund

Retrieves the details of an existing refund

Retrieve a Price

Retrieves the details of an existing product price

Retrieve a Payment Intent

Retrieves the details of a payment intent that was previously created

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Freshservice and Stripe?

The Freshservice and Stripe integration empowers your support and finance teams by automating payment tracking, invoicing, and customer billing directly within your IT service management platform. Easily link customer support tickets with payment statuses, manage subscriptions, and resolve billing issues faster, all without switching between multiple tools.

Frequently asked questions

What benefits does the Freshservice and Stripe integration offer?

This integration centralizes billing and support data, enabling faster issue resolution, improved customer experience, and automated payment reconciliation within Freshservice.

How do I set up the Freshservice and Stripe integration?

Simply connect your Stripe account within Freshservice’s integration settings, authorize access, and configure your billing workflows to start syncing payment data with support tickets.

Can I view Stripe payment details inside Freshservice tickets?

Yes, payment information such as transaction status, invoice details, and subscription data are accessible directly within Freshservice tickets linked to customers.

Does this integration support automated billing notifications?

Absolutely. You can automate alerts and notifications for payment failures, subscription renewals, and invoice generation to keep your team and customers informed.

Is my payment data secure when using this integration?

Yes, the integration uses secure API connections and adheres to Stripe’s and Freshservice’s strict data protection standards to ensure your payment information remains safe.

Freshservice and Stripe Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Freshservice and Stripe?

Frequently asked questions

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