Gmail
Intercom

Gmail and Intercom Integration

Connecting Gmail with Intercom helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Gmail and Intercom, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Intercom?

Ayudo connects Gmail with Intercom to turn scattered emails and conversations into a reliable, bi directional workflow. You choose what moves and when, including field mappings, filters, and directionality so noisy data stays out. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, Send welcome emails to new users Send nurturing emails to new leads

Connect
Gmail
and
Intercom
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Gmail with Intercom?

A straightforward win is Email notifications for user replies. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when an email matching the search criteria is received and then perform Send Incoming Message in Intercom?

Yes, you can set up a workflow so that when trigger new event when an email matching the search criteria is received, Ayudo carries out Send Incoming Message in Intercom. You control filters and field mappings so only the right events trigger the action.

Can we start from Intercom and drive Download Attachment in Gmail?

Absolutely. When trigger new event each time a new conversation is added., Ayudo can run Download Attachment in Gmail so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

How customizable is setup for Gmail and Intercom integration?

You can configure one way or two way sync, set field mappings, and add rules to include or exclude records by status, priority, or labels so the data stays relevant and clean.

What problems does connecting Gmail and Intercom actually solve?

The integration reduces duplicate entry and makes key context available where your team already works. Ayudo syncs important updates automatically which shortens handoffs and prevents avoidable mistakes.

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