Gmail
Jira Service Desk
Gmail and Jira Service Desk Integration
Seamlessly connect Gmail with Jira Service Desk to streamline your support workflow and resolve customer issues faster.
Seamlessly connect Gmail with Jira Service Desk to streamline your support workflow and resolve customer issues faster.
Our Gmail and Jira Service Desk integration allows support teams to convert emails into Jira tickets instantly. Automatically create, update, and track service requests directly from your Gmail inbox, ensuring no customer query goes unanswered. Enhance collaboration, improve response times, and maintain a centralized support system without switching between platforms.
The integration enables you to convert emails received in Gmail into Jira Service Desk tickets automatically or manually. You can also update existing tickets and track their status directly from your Gmail interface.
Yes, you can set rules and filters to determine which emails are converted into tickets, assign priorities, and map email content to specific Jira fields for better ticket management.
Absolutely. Replies sent from Gmail can be synced back to the corresponding Jira Service Desk ticket, keeping all communication in one place and ensuring your team stays updated.
Yes, you can connect multiple Gmail accounts and link them to different Jira Service Desk projects to manage support requests across various teams and departments.
Security is our priority. The integration uses encrypted connections and adheres to industry-standard data privacy regulations to protect your information at all times.
