Gmail and Jira Integration

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Jira?

Our Gmail and Jira integration empowers teams to create, update, and track Jira issues directly from their Gmail interface. Turn emails into actionable tasks without switching apps, ensuring no important request gets lost. With real-time syncing, stay updated on issue statuses and collaborate effortlessly, all within your inbox.

Frequently asked questions

How do I create a Jira issue from an email in Gmail?

Simply open the email you want to convert, click the Jira integration button in your Gmail toolbar, and fill out the issue details. The email content will be attached automatically to the new Jira issue.

Can I update existing Jira issues from Gmail?

Yes! You can add comments, change statuses, or assign issues directly from Gmail without needing to open Jira separately.

Is my data secure when using the Gmail and Jira integration?

Absolutely. Our integration uses secure OAuth authentication and adheres to strict data privacy standards to protect your information at all times.

Does this integration support all Jira project types?

The integration supports all standard Jira project types, including Scrum, Kanban, and Bug Tracking projects, ensuring flexibility for your team's workflow.

Is there a limit to how many Jira issues I can create from Gmail?

There are no limits on the number of Jira issues you can create from Gmail, allowing you to manage your workload without restrictions.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Gmail and Jira?

Frequently asked questions

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