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Gmail
Microsoft Teams

Gmail and Microsoft Teams Integration

Seamlessly connect your Gmail inbox with Microsoft Teams to streamline communication and boost productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Create Channel
Create a new channel in Microsoft Teams.
List Channels
Lists all channels in a Microsoft Team.
List Shifts
Get the list of shift instances for a team.
Send Channel Message
Send a message to a team's channel.
Send Chat Message
Send a message to a team's chat.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Gmail and Microsoft Teams?

Our Gmail and Microsoft Teams integration enables you to access, share, and manage your emails directly within Teams. Stay organized by turning emails into actionable tasks, collaborate effortlessly with your team, and never miss important messages—all without switching apps.

Connect
Gmail
and
Microsoft Teams
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

How does the Gmail and Microsoft Teams integration work?

The integration syncs your Gmail account with Microsoft Teams, allowing you to view and respond to emails, share messages in channels or chats, and convert emails into tasks or calendar events within Teams.

Can I receive Gmail notifications in Microsoft Teams?

Yes, you can customize notifications to receive real-time alerts in Teams whenever you get new emails or important messages in your Gmail inbox.

Is my email data secure when using this integration?

Absolutely. We use industry-standard encryption and comply with data privacy regulations to ensure your email data remains secure and confidential.

Do I need to install any additional software to enable this integration?

No additional software is required. Simply connect your Gmail and Microsoft Teams accounts through our platform, and the integration will be activated instantly.

Can I share Gmail emails directly in Microsoft Teams channels?

Yes, you can easily share emails or specific email content directly into Teams channels or chats to facilitate team collaboration.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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