Gmail
Slack

Gmail and Slack Integration

Connecting Gmail with Slack helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Gmail and Slack, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Verify Slack Signature
Verify requests from Slack using a unique app secret
Upload File
Upload a file
Update Profile
Update basic profile field such as name or title
Update Message
Update a message
Update Groups Members
Update the list of users for a User Group
Set Status
Set the current status for a user
List Replies
Retrieve a thread of messages posted to a conversation
Send a Large Message (3000+ characters)
Send a large message (more than 3000 characters) to a channel, group or user
Set Channel Topic
Set the topic on a selected channel

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Slack?

When Gmail works alongside Slack, your emails finally talk to your channels, cutting response times and context switching. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. The result is less swivel chair work and a sharper customer experience because context is always on hand. For example, Email bridge for Slack messages Slack alerts for targeted emails

Connect
Gmail
and
Slack
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Gmail with Slack?

A straightforward win is Email alerts from Slack keyword mentions. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a new email is labeled and then perform Update Profile in Slack?

Yes, you can set up a workflow so that when trigger new event when a new email is labeled, Ayudo carries out Update Profile in Slack. You control filters and field mappings so only the right events trigger the action.

Can we start from Slack and drive Add Label to Email in Gmail?

Absolutely. When trigger new event when a new member joins a workspace, Ayudo can run Add Label to Email in Gmail so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Is the sync one way or two way between Gmail and Slack?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting Gmail and Slack actually solve?

The integration reduces duplicate entry and makes key context available where your team already works. Ayudo syncs important updates automatically which shortens handoffs and prevents avoidable mistakes.

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