Gmail
Twilio

Gmail and Twilio Integration

Connecting Gmail with Twilio helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Gmail and Twilio, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Twilio?

By linking Gmail with Twilio, Ayudo makes everyday work smoother so updates to emails immediately inform sms. Every workflow is transparent with run history and error handling so your admins can trust the results. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, Email notifications for phone calls Email notifications for SMS messages

Connect
Gmail
and
Twilio
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Gmail with Twilio?

A straightforward win is SMS notifications from labeled emails. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a new email is labeled and then perform List Message Media in Twilio?

Yes, you can set up a workflow so that when trigger new event when a new email is labeled, Ayudo carries out List Message Media in Twilio. You control filters and field mappings so only the right events trigger the action.

Can we start from Twilio and drive Find Email in Gmail?

Absolutely. When trigger new event when you add a new phone number to your account, Ayudo can run Find Email in Gmail so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Can we control which fields sync between Gmail and Twilio?

You can configure one way or two way sync, set field mappings, and add rules to include or exclude records by status, priority, or labels so the data stays relevant and clean.

What problems does connecting Gmail and Twilio actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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