Gmail and Zoho Desk Integration

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Zoho Desk?

The Gmail and Zoho Desk integration empowers your support team to manage customer queries directly from their Gmail inbox. Automatically convert emails into support tickets, track conversations, and update ticket statuses without switching platforms. This integration ensures faster response times, improved collaboration, and a unified view of customer interactions.

Frequently asked questions

How does the Gmail and Zoho Desk integration work?

The integration allows you to convert emails received in Gmail into Zoho Desk tickets automatically or manually. You can view, respond, and update tickets directly from your Gmail interface, ensuring seamless support management.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step instructions provided within Zoho Desk, enabling you to connect your Gmail account quickly and securely.

Can I track ticket status and updates from Gmail?

Yes, the integration enables you to view ticket statuses, add comments, and update tickets directly from Gmail, keeping you informed without switching apps.

Is my data secure when using this integration?

Absolutely. The integration uses secure OAuth authentication and adheres to strict data privacy standards to ensure your customer information remains protected.

Will this integration help improve response times?

Yes, by managing support tickets directly from Gmail and automating ticket creation, your team can respond faster and resolve customer issues more efficiently.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Gmail and Zoho Desk?

Frequently asked questions

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