GoFormz
OpenPhone

Gong and Openphone Integration

Seamlessly connect GoFormz with OpenPhone to streamline your field operations and communication.

Explore Triggers and Actions

New Form Completed
Trigger new event when a new form is completed in GoFormz
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace.
Create Contact
Create a new contact in OpenPhone.
Send a Text Message
Send a text message from your OpenPhone number to a recipient.
Update Contact
Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Gong and Openphone?

The GoFormz and OpenPhone integration empowers teams to enhance productivity by linking digital forms with business phone communications. Automatically trigger calls or texts from completed GoFormz forms, log communication history, and ensure your field data and customer interactions stay perfectly synchronized. This integration simplifies workflows, accelerates response times, and improves overall operational efficiency.

Connect
GoFormz
and
OpenPhone
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the GoFormz and OpenPhone integration provide?

This integration enables automatic communication triggered by form submissions, centralized logging of calls and messages, and improved coordination between field data collection and customer outreach, resulting in faster response times and better team collaboration.

How do I set up the integration between GoFormz and OpenPhone?

To set up the integration, connect your OpenPhone account within the GoFormz platform via the integrations settings. Follow the step-by-step prompts to authorize access and configure triggers based on your form submissions.

Can I automate text messages or calls based on specific form responses?

Yes, you can configure automation rules that initiate calls or send text messages through OpenPhone when certain conditions in your GoFormz forms are met, enabling timely follow-ups and notifications.

Is communication history from OpenPhone accessible within GoFormz?

Absolutely. All calls and messages made through OpenPhone that are linked to GoFormz forms are logged and accessible within the GoFormz platform, providing a comprehensive view of customer interactions alongside form data.

Does this integration support multiple users and teams?

Yes, the integration supports multi-user environments, allowing teams to collaborate efficiently by sharing communication logs and form data across users within your organization.

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